Member News: Care Manager Vacancy With Home Instead

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Member News: Care Manager Vacancy With Home Instead

An exciting opportunity is available to join the Home Instead team based in Inverclyde.
  • Its mission is to brighten the lives of older people in Inverclyde and North Ayrshire giving them a sense of purpose, wellbeing & worth.
  • This role will play a vital part in ensuring that Home Instead’s clients receive the award-winning care and support the growth of its business.
  • The business is seeking a registered Care Manager to support the Director in the growth and development of our award-winning premium care services.
  • This is an excellent opportunity for a confident and ambitious individual to join a growing company which will offer future career growth options for the right candidate to progress as the business expands.
  • This is a varied and demanding role which will require flexibility in meeting the demands of the business as it continues its growth.
  • This role will be primarily based at the Home Instead offices in Greenock but will require travel across the area in support of its business growth and service delivery.
Job Description
  • Work with Director to grow and develop a high-quality care at home service for older people in the local area.
  • Deal with new client enquiries and convert into Care Consultations / Plans including conducting risk assessments to ensure compliance to relevant Care Inspectorate, legal and regulatory requirements.
  • Partner with Director on employee recruitment including interview, assessment, onboarding and training.
  • Manage a team of field-based employees in the delivery of the highest standards of care including staff development, scheduling, operational monitoring and quality assurance.
  • Make effective use of a range of IT systems in support of our recruitment, training, care and quality control processes.
  • Continual review and improvement of our processes to ensure the most effective and efficient service is always being delivered to clients and staff.
  • Effectively manage complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to continuously improve the service.
  • Support the Director in execution of the marketing strategy to raise awareness of the service in the local community.
  • Understand the commercial implications of the business decisions and work with Director to assess, review and track against business plans.
  • Promoting a positive culture in line with the Home Instead ethos and values.


  • Possess the drive and ambition to build a growing business with a focus on delivery of high-quality, premium care services.
  • Excellent understanding of the regulatory responsibilities of a Registered Manager.
  • Good knowledge of SSSC Codes of Practice and implication for our business, clients and staff.
  • Great interpersonal, communication and influencing skills with the ability to communicate appropriately with all levels of the business and external customers / stakeholders.
  • Excellent people management skills with an ability to build effective relationships with staff and peers.
  • A self-starter able to work with minimal direction, is confident taking the initiative and can effectively upwards manage.
  • Be flexible to meet the demands of the business including participating in an on-call rota.

Candidates must hold a practice qualification – SVQ Social Services and Healthcare at SCQF Level 9, or equivalent. Additionally, must hold or be willing to work towards a management qualification – SVQ Care Services Leadership and Management at SCQF Level 10, or equivalent. (Support will be provided to attain this qualification).

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